Citrus Heights Water District


It is the mission of the Citrus Heights Water District to furnish a dependable supply of safe, quality water delivered to its customers in an efficient, responsive, and affordable manner.


The Citrus Heights Water District will continue to evolve as a dynamic provider of municipal water service to assure that our customers receive the best value without giving it a second thought.


(Not in priority order)

  • Integrity
  • Teamwork
  • Dependability
  • Accountability
  • Professionalism


We at Citrus Heights Water District will excel at fulfilling our mission and vision by adhering to our core values and dedicating ourselves to these commitments:

  • We commit to being good stewards of our water supply and the environment.
  • We commit to responsible management of the District’s capital, fiscal and personnel assets.
  • We commit to provide reliable and dependable water service at an affordable cost that is at or near the 50th percentile for the Sacramento region.
  • We commit to provide a water supply that meets or exceeds State and federal water quality standards.
  • We commit to provide customer service that is extraordinary to both our rate-payers and to our work team.
  • We commit to be a valuable resource for our customers in consistently providing friendly, respectful service.
  • We commit to provide information that is accurate, complete and relevant.
  • We commit to excel beyond our commitments when moments of opportunity arise.
  • We commit to conduct our affairs with the highest ethical standards.
  • We commit to develop and implement reasonable policies and procedures that foster integrity and trust.
  • We commit to have a friendly, courteous and professional person readily available to telephone customers during business hours.
  • We commit to have a well-trailed staff that supports one another in opportunities for personal and professional growth.
  • We commit to provide the equipment, technology and training necessary to assure that our customers received the best value in water service.
  • We commit to work together for each other and for our customers.
  • We commit to provide employee compensation and benefits at or near the 75th percentile for the Sacramento region.
  • We commit to an empowered staff that is accountable, team-oriented and supportive of each member’s performance.
  • We commit to create a positive and safe work environment that recognizes and rewards superior performance.
  • We commit to hire progressive employees that will fulfill the mission of the District.
  • We commit to support economic growth by ensuring water service ample to meet new customer demand.
  • We commit to collaborate with other agencies in support of regional endeavors of mutual interest and benefit.
  • We commit to efficiently and effectively accomplish the day’s business while preparing for the future.
  • We commit to choosing a great attitude.

Contact Citrus Heights Water District

6230 Sylvan Road
P.O. Box 286
Citrus Heights, California  95610-5610
Phone: (916) 725-6873
Fax: (916) 725-0345


Service Area

Services provided in:
  • Sacramento County, California

To request additions or corrections to this entry email the Administrator